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Contacting your GP online

In addiimage.pngtion to phoning or walking into your GP practice  - you can also conveniently contact them online.

There are two secure and confidential ways for you to contact your GP practice, get advice and book an appointment (if needed) online.

1 - Use the online form on your GP practice website
  • Go to you GP surgery website (you can search for the name of your surgery via a search engine such as Google or this site: https://www.nhs.uk/service-search/find-a-gp
  • On your GP surgery website, look for the option to “contact your GP online”
  • You’ll be taken to a webpage called PATCHS or eConsult (depending on which service your GP uses), where you will be asked a series of questions about the support you need
  • Complete the form and submit
  • You will then be contacted by your surgery with an appointment or be asked for further information. 
2 - Use the NHS App

You can book appointments and do lots more when you set yourself up on the NHS app. 
The NHS App is available to download on iOS and Android.
To use it you must be aged 13 and over and registered with a GP surgery in England.

What you can do with the NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage coronavirus (COVID-19) vaccinations
  • get your NHS COVID Pass (there are also other ways to get your COVID Pass)
  • register your organ donation decision
  • choose how the NHS uses your data
  • view your NHS number (find out what your NHS number is)
  • use NHS 111 online to answer questions and get instant advice or medical help near you

Before proving who you are, you can use the NHS App to:

  • search trusted NHS information and advice on hundreds of conditions and treatments
  • find NHS services near you

Find out more here 

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