On this page you will find all our available communications resources.
Priority campaigns can be found at the top of the page.
Please download, use and share information as appropriate.
If there are other resources you would find helpful -
please contact: nhsnwl.communications.nwl@nhs.net
Winter resources
Winter 2024/25 communications and engagement plan - download here
Autumn/winter 2024-2025 vaccinations - communications toolkit
The national UKHSA stakeholder communications toolkit for flu and COVID-19 is available for download here.
The toolkit includes information about flu and Covid-19 vaccination programme, messaging for key audiences and resources for social media and print.
Localised posters and leaflet for NW London - with links to walk-insites available below.
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Flu and COVID-19 leaflet (English) |
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Posters with NW London links to walk-ins and booking |
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| Social media (national) |
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Social media (local) |
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Flu specific resources
Videos:
National website links:
Information on flu and the flu vaccination programme is available to the public here on our website.
Public Health England Flu resources are available here. This page will be updated as additional resources are released by NHS England. 
Leaflet
The PDF file can be downloaded here.
This leaflet covers all NHS services and how to access them. This leaflet is available in 14 languages:
- Amharic
- Arabic
- Bengali
- Chinese
- French
- Gujarati
- Pashto
- Polish
- Portuguese
- Punjabi
- Romanian
- Somali
- Spanish
- Tamil
- Tigrinya
- Urdu
Evening and weekend appointment messages
This pack contains messages to update websites and answerphones, along with posters and social media posts.
Social media
Online consultation:
Phone appointments: These assets are suitable for
Facebook and Twitter.
The resources in this pack address the common concerns faced by primary care during winter: the vaccination programme, accessing NHS services and ways to contact your GP surgery. This information is available for several channels:
- Website copy
- Print collateral: leaflets and posters
- Social media assets
- Website banners and GP screen
- Phone updates – text and answer phone messages
Childhood immunisations
This stakeholder communications toolkit from UKHSA provides information and supporting materials for the second wave of the childhood immunisation vaccine campaign 2024.
These materials are designed to encourage parents whose children (0-5 years old) have missed, or may miss, a vaccine to get their children vaccinated. It includes:
- website text
- social media content
- print materials
This campaign focuses on the risks associated with measles, providing parents/guardians with accurate information that motivates action or encourages a conversation with a health professional.
The full toolkit can be downloaded here.
It includes website and newsletter copy, social media content, posters and a digital screen.
A3/A4 posters:
Social media assets:
- Risks associated with measles (rash shown on deep skin)
- Risks associated with measles (rash shown on fair skin)
- Hospitalisation statistic (rash shown on deep skin)
- Hospitalisation statistic (rash shown on fair skin)
Digital screen:
The full measles communications toolkit from UKHSA can be found here.
Measles/MMR overview leaflet and transaltions:
- Disease information sheet MEASLES English
- Disease information sheet MEASLES Albanian
- Disease information sheet MEASLES Arabic
- Disease information sheet MEASLES Bengali
- Disease information sheet MEASLES Polish
- Disease information sheet MEASLES Romanian
- Disease information sheet MEASLES Somali
- Disease information sheet MEASLES Turkish
Lots of materials and translations can be found on the health publication website - any health/public sector professional can create an account and download and order materials.
- Measles social assets - Google Drive and NHS Futures
- MMR FAQ sheet
- The real dangers of missing vaccinations sheet
- London leaflet, measles cases are rising
Short videos in different languages:
- Somali: https://youtu.be/The2hKIhV18
- Romanian: https://youtu.be/76QpiEK3D9Q
You can find the video text in English at the bottom of this page. - Romanian video - Dr Florianna Ellis share important information to the Romanian community
- Video: Is there a link between vaccinations and autism? (English version)
- Video: Is there a link between vaccinations and autism? (Somali version)
- An NIHR youtube account that has lots of content for the Somali community
- NIHR printed resource leaflet on vaccines and autism (Somali language)
- What is the MMR vaccine film https://youtu.be/piWFCEajORo
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- Misinformation: https://youtube.com/shorts/fqoyN7xczmQ?feature=share
- Gelatine-free Vaccine: https://youtube.com/shorts/bcGBfKRn3pk?feature=share
The following link provides local details of walk-in clinics in NW London
www.nwlondonicb.nhs.uk/your-health-services/immunisations-and-vaccinations/mmr
Video text:
Measles spreads easily and can cause serious illnesses, including pneumonia and meningitis. A rash and high fever could be an indication of measles, so if you have suspicions see a doctor straight away.
If your children have not had the MMR vaccine, you should get them immunised as soon as possible. The vaccine is safe and effective, protecting your child against measles, mumps and rubella. Speak to your GP to get them vaccinated.
Measles can also spread in adults, so you too should get vaccinated. And if you come into close contact with someone who has developed measles, then you should seek medical help as your GP can offer you some protection against developing severe illness.
Measles is serious, so take steps today to get your children vaccinated and check out more information at www.nhs.uk/measles.
Health and wellbeing
Mental health services leaflet
This leaflet covers:
- Managing sleep, anxiety and stress (www.good-thinking.uk)
- Talking Therapies
- Looking after your mind and body
- Mental health services for people in crisis
Social media
West London learning
The West London learning page is there to support colleagues in partner organisations to increase their understanding of how to provide safe and effective care, in a non-judgemental manner to their patients with complex mental health needs. The materials, including case studies and videos, are free to access but are intended for healthcare professionals and volunteers working in healthcare settings only.
Anyone in England can register with a GP surgery. It's free to register.
You do not need proof of address or immigration status, ID or an NHS number.
You might be able to register with a GP surgery that's not in the area you live.
DOWNLOAD: This easy read guide explains more about registration and NHS services
GP surgeries are usually the first contact if you have a health problem. They can treat many conditions and give health advice. They can also refer you to other NHS services.
- For more information on how to choose a GP, click here.
- For general questions on GP appointments, click here.
To find you nearest GP surgery click here.
New Doctors of the World translated animations – how to register with a GP and book a COVID vaccine
Doctors of the World has shared new translated animations, which include 11 steps on how everybody can register with a GP without the need for documentation, and how to book vaccine appointments. View here.
On this page you will find all our available communications resources to support the We are general practice campaign.
Please download, use and share information as appropriate.
If there are other resources you would find helpful - please contact: nhsnwl.communications.nwl@nhs.net
Suggested GP text message for patients
In our practice you may see a GP, nurse, pharmacist or another medical expert depending on your need. Find out more at www.nwlondonicb.nhs.uk/wearegeneralpractice
Suggested partner newsletter and website story
Film with sound for general use
Click here to view and download film
Film with no sound for use in general practice TV screens
Click here to view and download film
Leaflet
Posters - 4 posters available to download
Instagram FB clip
Instagram FB additional services.mp4
Instagram FB right person.mp4
Instagram FB whole team.mp4
Social media
Summer
- Dehydration
- Sunburn
- Sun safety - children
- Heat exhaustion symptoms
- Heat exhaustion - what to do
- Hay fever
- Hay fever - lung conditions
- Insect bites and stings
Winter
Twitter and Facebook:
Carer's support guide
Is the person I care for well?
A guide to support those caring for someone with health needs.
Care home staff version of guide 'Is my resident well?'
How to help your unwell child -
Information for parents and carers of children under
5 years old.
Including information on common childhood illnesses;
- coughs and colds
- diarrhoea and vomiting
- fever and
- ear problems.
Also see the Immunisation section for materials
On this page you will find messaging and assets to help the general public find the support they need during industrial action.
Leaflets/messages
Socials
111
GP access
Pharmacy
Web banner
Graphics
Immunisations
Social media assets from UKHSA - Google drive
On 1 September 2023, changes were made to the shingles vaccination programme that have an impact on eligibility.
NHS England, London Region, has developed a toolkit to help practices to better protect your patients by suggesting ways to improve uptake of the shingles vaccine. These suggestions are based on best practice and evidence and have been shown to work with little or no cost to practices. It includes:
- Vaccine programme information
- eligibility, delivery, recording coverage and coding, co-administration etc.
- Resources for patients
- Including web banners, posters, leaflets, stickers etc.
If you have any suggestions you think should be included in future updates of this toolkit please email england.londonimms@nhs.net. Further information can be found on the London Region Immunisations webpage.
Summer vaccination letters
General childhood vaccination letter for schools to distribute to parents
Letter for primary schools
Letter for Secondary Schools
Phase Two Campaign MMR & Polio - May 2023
Toolkit from NHS London
Animation toolkit - series of messaging and animations to help with conversations about vaccine uptake.
Social Media assets:
Posters:
Videos:
British Society for Immunology Vaccination animation
NHS vaccinations for children playlist (NHS Digital)
Polio
A5 Polio flyers for polio to our Google drive which are available in the following languages:
English, Albanian, Lithuanian, Spanish, Polish, Portuguese, Arabic, Somali, Tigrinya
The flyers can be accessed via this Google Drive
Please print and distribute these as required.
Video content
Polio vaccination videos in different languages:
Arabic, Bengali, Dari, Nepali, Pashtu, Polish, Portuguese, Somali, Spanish, Tigrinya, Ukranian
Albanian, French, Mandarin, Twi-fante, Urdu, Yoruba
Measles
Measles posters are available in the folllowing languages
English, Arabic, Czech, Romanian, Spanish and also a GP reception poster
HPV
HPV Communications Toolkit (June 2023)
HPV dosage changes toolkit (June 2023)
HPV Press release (June 2023)
Links to information and updates from the UKHSA - updated 6/12/22
Link to Gov.uk article - what you need to know
Link to UKHSA - Facebook post to share
More background information can be found in this pack from UKHSA
Images for social media:
NHS England material:
- Visit nhs.uk/Strep-A graphic
- Symptoms and what to do video (Facebook/Twitter/Instagram)
- Symptoms and what to do (Facebook story/Instagram story)
Text:
What should parents look out for?
It’s always concerning when a child is unwell. GAS infections cause various symptoms such as sore throat, fever, chills and muscle aches.
As a parent, if you feel that your child seems seriously unwell, you should trust your own judgement.
Contact NHS 111 or your GP if:
- your child is getting worse
- your child is feeding or eating much less than normal
- your child has had a dry nappy for 12 hours or more or shows other signs of dehydration
- your baby is under 3 months and has a temperature of 38C, or is older than 3 months and has a temperature of 39C or higher
- your baby feels hotter than usual when you touch their back or chest, or feels sweaty
- your child is very tired or irritable
Call 999 or go to A&E if:
- your child is having difficulty breathing – you may notice grunting noises or their tummy sucking under their ribs
- there are pauses when your child breathes
- your child’s skin, tongue or lips are blue
- your child is floppy and will not wake up or stay awake
Health conditions
Campaign materials for the follwoing cancers can be found using the links below:
Bowel cancer
Breast cancer
Lung cancer
Oesophageal cancer
Prostate cancer
Womb and ovarian cancer
Patient and community engagement resources (RM partners)
Primary care resources (RM partners)
#AskAboutAsthma - 11-17 September
NHS England – London’s #AskAboutAsthma campaign returns in September for its seventh year to raise awareness around childhood asthma and how to manage it.
#AskAboutAsthma highlights the simple changes to children and young people’s care that will make a big difference to how they experience their asthma.
Communications tookits can be downloaded form the links below
Download print material on hypertension (high blood pressure):
- 6-page A4 easy-read leaflet - why blood pressure is important and what your readings mean
- 6-page A5 information pack - how and why blood pressure is measured and tips to manage it
Public-facing information about hypertension is available here.