Our health equity engagement courses and resources are designed to focus-on open conversations with communities and groups who are experiencing inequalities, giving us qualitative data to enhance our knowledge about the problems local people face and what causes them.
The courses and resources below will help build engagement approaches into your project work and champion the need for engagement with colleagues and partners.
These courses are suitable for all staff. People who attend these courses and use these resources will develop:
- Confidence to build engagement approaches into your project work and champion the need for engagement with colleagues and partners
- A foundation-level understanding of:
- what engagement is and how it can help to reduce inequalities
- how to engage with communities to develop co-production plans
- how community engagement can enable your work
Provider - Social Care Insititute for Excellence (SCIE)
Cost - Free
Description - 10 self-directed e-learning modules covering the principles of good communication skills and how to apply these to practice.
Who this is for - All existing and new starter ICS colleagues who would like to develop communication skills and knowledge. Primary aimed at Social Care staff, however content transferable across health and care sectors.
Access the communications skills e-learning course on the SCIE website.
Provider - North West London Learning and Development Programme
Cost - Free
Description - This learning path looks at how you can become more confident and effective in your workplace communication. There is advice on how to express yourself, body language, communicating when under pressure and much more.
Who this is for - All existing and new starter ICS colleagues - includes ICB, borough, PCN and VCS staff.
Access this course on the North West London Learning and Development Programme website.
Provider - NHS England Future Learn
Cost - £174.99 for an unlimited subscription
Where - This is an online course
When - Various start dates throughout 2024. See the NHS England Future Learn website for course dates.
Duration - This is a two week course that requires three hours of study time each week.
Description - Learn how to engage with different people and communities to reduce inequalities and ensure inclusive access to healthcare. By the end of this course, you’ll have the practical tools and knowledge to understand how to successfully involve people and communities in your work.
Who this is for - All existing and new starter ICS colleagues - includes ICB, borough, PCN and VCS staff who work and engage closely with communities in North West London.
Find out more and register on the NHS England Future Learn website.
Provider - National Academy of Community Organising
Cost - First module free, then £24 per module, or all eight modules for £153.60 (20% discount).
Description - Consists of self-directed nine modules in the Framework Focus series, starting with Reach (which is a free course). The other eight modules are available for purchase individually or as part of a bundle with 20% discount. Together, these 70 videos amount to seven hours of self-directed learning that you can watch and reflect on at your own pace, either on your own or with your team.
Who this is for - All existing and new starter ICS colleagues who are involved with organising community events/engagement.
Provider - Healthy Dialogues
Cost - Free
Description - A number of London-based and national case studies and evaluations on engagement approaches and how this has impacted on service delivery.
Who this is for - All existing and new starter ICS colleagues who want to develop their understanding of approaches to engaging and working with communities and enable effective and sustainable collaboration.
Find out more and access the case studies on the Healthy Dialogues website.
Provider - NHS England
Cost - Free
Description - A range of learning a support matierals provided by NHSE and Future NHS, including links to statutory guidance on working in partnership with people and communities and suggested FutureNHS networks.
Who this is for - All existing and new starter ICS colleagues who work with communities in North West London.
Find out more and access the resources on the NHS England website.
Provider - NHS England
Cost - Free
Description - A podcast presented by Olivia Butterworth (Deputy Director for People and Communities at NHS England) on how integrated care boards (ICBs) can work in partnership with people and communities.
Who this is for - All existing and new starter ICS colleagues with an interest in understanding best practice and approaches to engaging communities.
Provider - NHS England
Cost - Free
Description - These sessions are about working in partnership with people and communities and include a mix of webinars and workshops, hosted by the Public Participation team. The sessions are aimed at colleagues working in or with NHS organisations in engagement activity with people and communities.
Who this is for - All existing and new starter ICS colleagues who work with communities in North West London.
When - Various dates throughout 2024.
Provider - NHS England
Cost - Free
Description - A large range of learning and support materials provided by NHS England. This home page details a number of resources available including the "How to…"series which covers a range of topics to help colleagues work in partnership with people and communities, and being inclusive and working with diverse communities.
Who this is for - All existing and new starter ICS colleagues who work with communities in North West London.
Find out more and access the resources on the NHS England website.
Provider - NHS England
Cost - Free
Description - A large range of learning and support materials including case studies and discussion forums relating to patient participation in the primary care environment.
Who this is for - Most relevant for those either directly working in primary care, and/or those who work closely with primary care services.
Find out more and access the resources and forums on the Future NHS Collaboration Platform.